Live TV - Frequently Asked Questions
1. Do I need to schedule an appointment to start the service?
2. Do I need any additional equipment for my computer?
3. Is this service available in my area?
4. Can I install this on more than one computer?
5. Will this work on any computer ?
6. Is this compatible with my wireless Router?
7. Do you offer a satisfaction guarantee?
8. What kind of support can I expect?
9. Can I cancel my membership?
10. Is my registration secure and confidential?
11. Is it true that I will also find Radio channels like on "satellite radio" ?
12. I've finished reading the FAQ. How do I sign up?
1. Do I need to schedule an appointment to start the service?
No, access is instant. All that is required is that you download and install the software on your computer.
2. Do I need any additional equipment for my computer?
NO, You do not need a TV card, descrambler, antenna or any additional equipment.
3. Is this service available in my area?
Yes, as long as you have an Internet connection you will receive full service.
4. Can I install this on more than one computer?
Yes, you can install this in up to three computers or notebooks that you own. You are not authorized to redistribute this software to others outside your household.
5. Will this work on any computer ?
Yes, It works with all computers running windows 95, 98, NT, ME, 2000 or XP.
6. Is this compatible with my wireless Router?
Yes, it is total compatible with any Cable of DSL internet connection direct or through a router.
7. Do you offer a satisfaction guarantee?
Yes we do! If you are experiencing technical difficulties and would require support, our support team guarantees to solve your issue on first contact or your money back! Simply contact us by email, by phone or through live web-chat function located in the member's area.
8. What kind of support can I expect?
We have 3 teams offering support around the clock and 7 days a week. Once inside, you will find clear online forms where you can submit your questions, FAQ pages that answer all common issues, and, if you do not find your answers there, our support team guarantees to solve your issues on first contact or your money back! You will get clear concise answers back in record time! You can contact our technical support team by email, by phone and by using our Live Chat buttons available within the member's area. Start by clicking here.
9. Can I cancel my membership?
Absolutely, if you ever become dissatisfied you may cancel at any time during the course of your membership without any further obligations.
10. Is my registration secure and confidential?
Absolutely! Your personal information and email are never shared with any other organization whatsoever - we take confidentiality very seriously. Our registration process and payment pages are 100% secure.
11. Is it true that I will also find Radio channels like on "satellite radio" ?
Yes, You will also be able to access hundreds of Digital Radio stations, broadcasting from all over the world with the highest audio quality.
12. I've finished reading the FAQ. How do I sign up?
If you are not currently registered with our website, please click here to sign up.